Survey Says!

Every year we release a survey to our clients to ask for their feedback and experience as they use DonorPerfect. We use these results to improve our software and services to make DonorPerfect even better.

We're proud to say that once again, over 9 out of 10 users would recommend DonorPerfect to other organizations. (The actual percentage was 94%!). In addition, we received many comments, including:

"I feel it is a great product, very user-friendly "

"Our tech support has been very good "

"Communication with the DonorPerfect organization is the most important to
me. The DonorPerfect organization is right on."

"I have really appreciated your telephone support. Employees are very
patient."

We also received some constructive criticism:

"We would like to see a simpler, more intuitive way to track programming
fees and attendance."

"Space for picture of donor, more space for text "

"Staff is very helpful, but it would be nice if it were possible to call a
person instead of waiting for the call-back "

Over the next few weeks we will be contacting everyone that responded to the survey and had questions. It's also not too late to take the survey! Simply login to your DonorPerfect Online system, and there is a survey link on your home dashboard.

We look forward to helping everyone get the most out of their DonorPerfect software and look forward to continued success for the rest of the year!