Survey Says!

Recently, you should have received our annual Customer Survey, and I know you have because the results are pouring in!

If you haven't yet responsded, there's still time. Just click on the link that was included in the email we sent. If you don't think you received the survey email, you can email us at support@donorperfect.com and we'll send you a link to the survey.

So far, we're very pleased with the initial feedback. For instance, we're delighted that over 90% of DonorPerfect Online respondents report that their satisfaction level has increased on stayed the same in the last year.

Besides the ratings, we value the many insights and suggestions (both positive and negative) that we receive. Here's just a few samples:

"With just starting with DPO in June '05, I have been very pleased with everything about it...the ease with which you can retrieve information is great...my last fundraising software was a nightmare, thank you for all of your patience and guidance. I went through a really rough patch with a routing issue and EVERYONE that I came in contact with were very knowledgeable and helpful in solving the problem...once again, Thank You. "

"I think some of the recent updates to the system should have been tested a little better before releasing the end product to your customers. That said, and in my opinion, DPO is still the best donor management system on the market. "

"We are so new to the system, it is hard to answer all of your questions just yet...we are still trying to figure it all out. Give us a couple of months and then ask again! "

"Marsha High and Chad Kashub are great!"


Again, we're very proud of the results and are actively working to respond to ALL comments- both good and bad- because we believe that's ultimately the best way to improve our software.

We'll also be passing the kudos to Marsha and Chad! Thanks!